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Popular home-sharing site Airbnb is eating away at hotel chains’ market share, and the company is even stealing their core customers by converting loyalty program members to Airbnb users, reports Quartz.
This is yet another sign of Airbnb’s success in commanding the travel space, as it rolls out additional offerings in order to keep users engaged with the platform beyond one-off bookings.
Airbnb is stealing hotel chains’ most valuable customers:
- Notably, loyalty program members are more likely than nonmembers to try read more >>>
Source : BusinessInsider.Com