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eDreams votes Qatar Airways world’s best airline

Qatar Airways has been acknowledged for its performance during the global pandemic as the best airline in the world by eDreams, one of Europe’s largest online travel agents.

The award drew on feedback from over 61,000 customers across 667 airlines awarding marks for service quality not only onboard but throughout each customer touchpoint, including flight refunds, reliability, ticket flexibility, value for money, overall experience, and safety.

Qatar Airways topped the rating with a score of 4.4 / 5, reflecting the range of measures it introduced to support customers and trade partners during the pandemic, including the most flexible booking and refunds policy.

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Source:: AirlineRatings.Com

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