What’s your breaking point? When do you say “That’s it — I’m never flying again!”
It’s no academic question for America’s airlines, which continue to provoke passengers with new fees, surcharges and rules. They want to know when their customers would rather stay home.
As another summer winds down, maybe they’re a little closer to finding an answer. Airline consumer complaints rose more than 20 percent for the first six months of the year, the Department of Transportation reported last week. From January to June 2015, the government received 9,542 consumer complaints, up from 7,935 received during the first read more >>>
Source : HuffingtonPost.Com