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How Airlines Restored Customer Trust amid COVID-19

MIAMI – From the beginning of the pandemic, onboard social distancing and other safety measures have been implemented by airlines worldwide, ushering in the ‘new normal’ in air travel.

How have commercial airlines around the world faced this scenario and tried to maintain passengers purchasing tickets? Six airline strategies have emerged to regain customers’ trust in air travel.

Photo: United Airlines.

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Economists say that if you want to sell something and there is low demand for it, you must lower the prices to gain interest in purchasing that something. The good-old supply and demand model. As governments read more ⇒

Source:: “Airways Magazine”

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