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Rex cites industry pressure to tighten refunds

Australia’s Regional Express (Rex) claims it has been criticized by rivals because of its more liberal COVID refund policy but has declined to reveal details.

Rex general manager of network strategy Warrick Lodge said in a statement that the regional carrier’s refund policy had been criticized by other carriers and vowed that it would not give in to “industry pressure”.

But when asked for further details or the criticism and its source, an airline spokesman said the company could not reveal details of confidential discussions.

READ: Virgin lounge network expands with Perth and Gold Coast.

The claim came as the airline reiterated its read more ⇒

Source:: AirlineRatings.Com

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