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Your Hotel is Under Construction – Now What?

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As hotel renovations go, the one Robert Reich experienced was pretty extreme. The property he’d booked in Baltimore, the Mount Vernon Hotel, was being remodeled and reopening as the Hotel Indigo Baltimore — Mt. Vernon.

“Extreme” might also describe what the hotel did to his reservation for this spring. Instead of honoring it, the Indigo, which was under new ownership, canceled all reservations, including his.

“I received no notification about the change,” explains Reich, a government worker who lives in Ocean City, N.J. In fact, he found out about the renovations by coincidence, he said, and learned that his read more >>>

Source : HuffingtonPost.Com





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