The Qantas Group is charting a new flight path built around customer connection and environmental focus in the past COVID world.
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In its first Investor Strategy Day since the pandemic, members of the Group’s Management Committee outlined long-term plans across key categories of customer experience, sustainability and its staff.
But at the same time, it has set lofty goals for maintaining FY24 margin targets across its flying businesses and it announced new earning targets through to FY30 for Qantas Loyalty and Project Sunrise.
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