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Airbnb will no longer force hosts or guests into forced arbitration for sexual assault or harassment claims, allowing them the option of bringing their cases against the company to court.
“We believe that survivors should be able to bring claims in whatever forum is best for them,” the company said in a statement Friday.
The home-share company said it has already stopped asking courts to force existing cases of sexual harassment and assault into arbitration and will continue to do so until the standard is codified in the app’s terms of service this fall.
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