Baggage Mishandling Improves Despite Surge in Passengers

SITA, the global leader in technology solutions for the air transport industry, today announced an improvement in the air transport industry’s rate of mishandled baggage.

The newly launched SITA Baggage IT Insights 2024 reports the number of bags mishandled by the industry falling from 7.6 to 6.9 per 1,000 passengers in 2023. This is despite passenger numbers rising above 2019 levels for the first time in five years, growing to 5.2 billion.

The long-term trend underlines the positive impact of technology investments. A steep 63% drop in the mishandling rate from 2007 to 2023 happened as passenger traffic rose by read more ⇒

Source:: AirlineRatings.Com

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