DALLAS – In letters to the CEOs of the 10 largest US airlines, Transportation Secretary Pete Buttigieg today urged them to do more to assist stranded and delayed passengers. He also issued a warning that the government may jump in and adopt new regulations to solve the problems.
The letters to major, regional and low-cost carriers were made public today, and Buttigieg said the Department of Transportation (USDOT) is “contemplating options” to write new rules “that would further expand the rights of airline passengers.”
According to a report in Reuters, the Secretary urged carriers to review customer service plans to “ensure that read more ⇒
Source:: “Airways Magazine”