Pre-COVID, Heathrow was planning to introduce AI-powered robots to help passengers to navigate the airport.
Geo-location technology and dozens of advanced sensors that monitor through 360-degrees also allowed the robots to move freely and safely around the airport terminal.
This allowed them to escort customers to specific locations such as Terminal 5’s dedicated special assistance and family check-in zones.
The robots were programmed to interact with passengers in multiple languages using the latest translation technology to answer thousands of questions such as queries on real-time flight information.
Other robots have been deployed to help people with their bags or to patrol airports as security guards.
Passengers ordering online food and beverage at Los Angeles International Airport are getting a serve of robot technology with their fries.
The airport’s popular online food service began using a semi-autonomous cargo robot called NomNom to help deliver food over the Labor Day holiday weekend.
NonNom doesn’t deliver on its own but uses cameras and sensors to follow behind delivery staff and helps to carry the food.
It’s capable of carrying up to 40lbs (18 kilos) of food and can move at speeds of up 6mph (9.65 km/h).
NomNom is part of LAX Order Now food read more ⇒