New Global Survey – What Passengers Want

Airline passengers want simplification and convenience according to The International Air Transport Association’s 2022 Global Passenger Survey.

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Nick Careen, IATA’s Senior Vice President for Operations, Safety and Security said that “travel during COVID-19 was complex, cumbersome and time-consuming due to government-imposed travel requirements. Post-pandemic, passengers want improved convenience throughout their trip.

“Digitalization and use of biometrics to speed read more ⇒

Source:: AirlineRatings.Com

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