- J.D. Power recently released the latest edition of its annual North America Airport Satisfaction Study.
- Overall traveler satisfaction with airports is at a 13-year high.
- However, airports serving major cities like New York, LA, Chicago, and Boston all find themselves at the bottom of the rankings.
J.D. Power recently released the latest edition of its annual North America Airport Satisfaction Study. The 2018 edition of the study found that overall passenger satisfaction is the highest ever recorded in its 13-year history.
Overall traveler satisfaction increased 12 points on a 1,000-point scale to 761. read more >>>
Source : BusinessInsider.Com