The top-rated hotel in the world, according to travelers, is in Beverly Hills — and its manager says the future of hospitality hinges on 2 seemingly contradictory factors

• The SLS Beverly Hills was just ranked the top hotel in the world by the Condé Nast Traveler Readers’ Choice Awards. More than 10,000 hotels, resorts, and spas worldwide were considered by 600,000 voters.
• The general manager of the hotel, Christophe Thomas, told Business Insider that the future of the hospitality industry hinges on a hotel’s ability to simultaneously feel local and global.
• Guests, Thomas said, want to travel to a new place and feel like a local.
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Source : BusinessInsider.Com