How would you feel if you hopped on to an 11.5 hour long haul flight only to be sat next to a dog that you are highly allergic to? This exact scenario happened to Rosie and Steve Molinari on Lufthansa flight LH507 from Sao Paulo to Frankfurt and its only by sheer chance that it didn’t end in disaster.
At no stage during the booking, check in, or boarding process was it made known to the passengers that there would be pets in the cabin nor there whereabouts.
Worryingly it gets worse and could have ended in disaster if this read more ⇒
Source:: AirlineRatings.Com